Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be not be downloaded or a refund request must be made.

Refund requests must be submitted within one month of your purchase and are granted on a case-by-case basis.

  • Compromised Resource File- A resource file is damaged or is missing content.
  • Misrepresentation- A resource preview and/or description misrepresents what is actually contained in the resource. (Requests are subject to review)
  • Duplicate Purchase— You purchase the same resource twice.  
  • File Download Status— You purchased a resource but never downloaded the file.

If your purchase meets these guidelines, you can submit a refund request. As part of your request, be sure to include the resource name, your concerns about the resource, and any specific examples or details you might have. Thank you.

Submit a refund request to: OR, subject line: Refund and someone will get back to you as soon as possible.

 Escape Room Escapades